How The Missing Link broke its revenue record while dealing with the pandemic

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Alex Gambotto (The Missing Link)

Alex Gambotto (The Missing Link)


Credit: ARN

In July, The Missing Link CEO and co-owner Alex Gambotto took to LinkedIn to announce that the company had achieved a 24-year revenue record in the 2021 financial year, despite the impact of the ongoing pandemic, or perhaps because of it. 

Gambotto, an ARN Hall of Fame inductee, publicly shared the news of the privately-owned Sydney-based IT service provider’s record year largely as a way to congratulate and thank the company’s staff, customers, vendors and distributors. But record-making seems to have become a regular occurrence for the company.  

As it turns out, FY21 was the fifth year in a row that The Missing Link had broken its previous respective revenue records. 

However, this doesn’t mean the latest achievement should be diminished, arriving, as it did, after a full year of disruption stemming from the COVID-19 pandemic. 

As Gambotto told ARN, FY21 was no walk in the park.  

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